The National Business Crime Solution is a not-for-profit initiative that works with the police and the business community to help tackle business crime in the United Kingdom.

By gathering data and sharing information across the public and private sectors the NBCS is better able to prevent and detect emerging issues caused by prolific and persistent offenders.

Since we started operating in 2012 our work has led to hundreds of convictions, decades of sentences handed down and the breaking up of criminal teams that were costing businesses tens of thousands of pounds.

In 2016 the NBCS was also the recipient of funding from the Home Office, as further recognition of the support we give both businesses and the police in stopping business crime.

Through close collaboration and an evidence-based approach, we’ve supported many businesses in reducing their exposure to business crime whilst also providing a safer environment for their customers and staff.

The operational team

Dan Hardy
Dan Hardy

Managing Director

Dan was appointed as Managing Director of the NBCS in August 2017.

A well-known and respected figure in the industry with over 20 years of crime prevention experience, he is tasked with taking the NBCS to the next stage of its development and fulfilling its role in supporting businesses and the police in the fight against offenders.

Dan served five years in the Grenadier Guards before gaining experience in the private security industry. He then spent 13 years with the Metropolitan Police, rising to the position of Acting Detective Inspector within the Specialist Crime Directorate and running Operation Vanguard.

He subsequently became Head of Risk at G4S and, prior to his current role with NBCS, was Corporate Crime and Security Lead at Sainsburys, where his responsibility included all of the company’s stores, corporate locations and distribution facilities around the world.

Catherine Browen
Catherine Bowen

Policy and Stakeholder Director

Catherine joined the NBCS in June 2013 and is responsible for engaging with internal and external stakeholders to raise the profile of the NBCS and the issues affecting its members.

Prior to joining the NBCS Catherine served as an Intelligence Analyst with both Thames Valley and the Metropolitan Police, then spending six years as the Crime Policy Advisor for the British Retail Consortium.

Alison Parkinson
Alison Parkinson

Fraud Business Development Director

Alison has worked in retail fraud and profit protection for almost 20 years for top retailers such as the Home Retail Group and Next.

A well-known figure in the industry, she specialises in identifying end-to-end weaknesses within the supply chain and developing solutions to prevent fraud and reduce shrinkage – especially with online ecommerce platforms.

Alison is a member of the editorial board for Loss Prevention (LP Magazine and was formerly the chair of the Oris Online Forum.

Her work at the NBCS primarily focuses on developing the organisation’s response to tackling cybercrime, to help grow the membership base, and to future proof the NBCS’ key offering to businesses.

Peter Fisher

Membership Manager

Peter was appointed as the NBCS Membership Manager in January 2017.

With a strong retail security, project management and customer focused background, Peter has been tasked with improving the NBCS member experience and enabling new product development.

After a period in the Royal Navy, Peter joined the Private Security Industry as a Store Detective. Peter quickly progressed into senior Operational and Project management roles and eventually General Management, overseeing a security services supplier and working as part of the Profit Protection team for a well know retailer. Peter is a member of the Security Institute and a Chartered Manager and Fellow of the Chartered Management Institute.

Peter successfully lead the operational element of the original Sussex Business Warden project in partnership with Sussex Police, a Home Office funded project.

John Hallam
John Hallam

Police Liason

John worked with West Mercia Police for 32 years most of which was front-line police work. He was one of the first Police Officers to carryout armed response, dealing with numerous incidents across the force area over a five-year period.

Later in his service, John specialised in Intelligence gathering – particularly in the use of ANPR – and monitoring and identifying national organised crime groups committing level 2 and level 3 crimes.

John retired in 2011 but continued to work for West Mercia Police as a Tasking Coordinator, responsible to the Force Operations Team for the dissemination of Tasking Packages across both West Mercia and Warwickshire Police Forces.

In 2013 John joined the National Business Crime Solution where he is currently employed in Police Liaison.

Nick Tongue
Nick Tongue

Police Liason

Nick served for 31 years for West Mercia Police before retiring in 2010.

During his tenure, Nick worked for over 25 years within the CID, covering the North Worcestershire and South Birmingham areas dealing with local, cross border crime and also some high level major incidents and murder enquiries.

Nick also worked on training CID units in surveillance and installation of covert imaging. In his last years, he then served as a local and prison intelligence officer for HMP Hewell.

After retirement Nick then went back to West Mercia and Warwickshire Police, working as a civilian case file officer to prepare evidence files for police officers for presentation by the Crown Prosecution Service CPS in court.

In February 2017 Nick left the police to work with NBCS as a police liaison officer.

Colin Davies
Colin Davies

Police Liason

Colin joined West Mercia Police in 1978, moving from Shropshire to Worcestershire where he remained for most of his service.

He served in various departments within the County at a local level before moving to Force HQ, taking a regional role within the Force Intelligence Bureau. During this time he was seconded to Safercash – a private sector initiative operating on a National level working on cash in transit robbery.

He returned from Safercash to the Force Intelligence Bureau before taking a regional role within the Regional Intelligence Unit based in the West Midlands.

Colin retired from the police in 2011 having completed 33 years of service.

He then joined the Business Crime Intelligence Bureau which developed into the National Business Crime Solution that we know today.


Rachel East
Rachel East

Operational Administrator

After graduating from University Rachel spent four years working with West Mercia Police.

Initially working in the intelligence department, she then moved to headquarters to specialise in performance analysis. Here, Rachel worked with policing teams to improve relations with local communities, through helping to tackle localised crime and in turn improve confidence in the police.

Rachel then worked with nPower as a Technical Developer and Marketing Analyst, specialising in analysing loss-and-gain business data and monitoring the success of campaigns in a very competitive arena.

As the Operational Administrator for the NBCS, Rachel works alongside the police liaison members of the team in Worcester.  Rachel supports the team with incident analysis and producing reports for the members of the NBCS.